HELP · 01
Where is my number?
On your booking confirmation, bill of lading or air waybill. Format CGX-00000-XX.
Track & trace
Enter a Cargonix tracking number to see live status, position and every milestone.
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Help
Tracking, explained
HELP · 02
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HELP · 03
Talk to the desk
Shipment on hold? Our 24/7 operations desk answers within 90 seconds.
Status codes
What each status means
| Code | Status | Meaning |
|---|---|---|
| BKD | Booked | Space confirmed, awaiting pick-up |
| PUP | Picked up | Cargo collected, seal number recorded |
| DEP | Departed | Vessel, flight or truck has left origin |
| TRN | In transit | Moving between hubs; position updates live |
| ARR | Arrived | At destination port, airport or hub |
| CUS | Customs | Declaration filed; holds are flagged in red |
| DLV | Delivered | Signed proof of delivery available |
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